Growmatik is an online marketing platform (the “Services”) operated by Artbees GmbH, a company headquartered Axel-Springer-Platz 3, WeWork c/o, Hamburg 20355, Germany (“we,” “us,” “our,” and “Growmatik”).
Growmatik serves its members by letting them monitor their website visitors activities, analyze those activities and execute targeted marketing campaigns.
‘Services’ means Growmatik products.
‘Member’ means any person or entity that is registered with us to use the Services.
‘Users’ means users and/or visitors to a Member Property.
‘Website’ means any website(s) we own and operate (such as Growmatik.io).
‘Property’ means any website or other platforms that owned and operated by a Member.
3- Privacy for Members
3-1 The Information We Collect
A. Personal Information provided by you
If you are using Growmatik in your website you are Growmatik Member. Any personal Information you provide about you and your users when signing up and onboarding, contacting our customer support, sending us via email or integrating the Services with another website or service. This information IS personally identifiable.
- Registration information
We collect information about you when you register to use the Services such as your name, email address, password, company name, occupation and location.
We collect the preferences you provide to Growmatik such as member’s business sector, timezone and business goal
- Payment Information
We collect information about you when you purchase our Services. This can include your credit card information, billing and mailing address.
B. Information collected automatically
We may automatically collect some information about your device, server logs, IP address, date and time, information about your browser, operating system, pageviews, items clicked and how you interact with our services. We collect this information by using cookies or other tracking technologies.
C. Information collected through third-parties
- Google Analytics
You can opt-out of Google Analytics by clicking on this link.
You can also opt out from Google Analytics using the following tool:
- Google Adwords & Google Adwords Remarketing
You can opt out of Google Marketing platform by turning off personalized ads in Google Ad setting:
Or via Network Advertising Initiative opt-out page:
- Google search console data (optional)
We use this tool to analyze search keywords for the Member’s site for the purpose of executing automation actions set up by the Member as well as for providing suggestions to the them. This information is anonymous and NOT personally identifiable.
You can opt out from Google search console here:
- Facebook Pixel
You can opt-out of Facebook Pixel by clicking on this link:
- Newsletter and email activity
You can opt out of our newsletter program by clicking on the unsubscribe link in our newsletters footer.
3-2 The use of information We collect
- To process your payments
- To communicate with you: We may send you our newsletters, promotions and special offers, temporary or permanent changes to our Services or any other information about The Services.
- To process your inquiries and provide customer support
- To meet legal requirements
- To provide and improve the Services: For example, we may share your contact information with third parties in order to make their service available to you for the purpose of improving your experience.
- To provide recommendations to you: We may use your information in order to make suggestions to you to improve your marketing or help with your business growth.
3-3 Sharing your information with third parties
- We may share your contact information with third party services in order to make their service available to you for the purpose of improving your experience.
- We may share your personal information with a third party if we have your consent to do so.
4- Privacy for Users
If you are using a website that informs you on using Growmatik to provide its services you are a Growmatik user and you should be aware of the following.
4-1 The Information We Collect
We collect information to improve your experience in the Member website by providing personalized content and marketing campaigns.
A. Personal Information provided by you
Any personal Information you provide about you when registering via registration forms powered by Growmatik in the Member website or any other forms that collects your information to sign you up in the Member website. This can include personal information such as:
- Email address
B. Anonymous or personal Information we collect automatically
By using cookies or other tracking technologies such as Growmatik Tracker Script, we may automatically collect information regarding your activity, behaviour and engagement in the member website. This information can be anonymous or personally identifiable according to your status in the member website. Information related to guest visitors who are not registered in the website will be anonymous but the information those who have registered in the member website will be personally identifiable. Below is a list of metrics we collect:
Website usage behaviour
- Device info
- IP address
- Operating system
- Referring source and URL
- Browser ID
- Session info
- The pages you visit
- The visit duration and interaction you make with the page
- Your checkout information
- Your purchase activity including the products you purchase and orders you place
- We use Sparkpost to send emails to Users. We also use it to collect your open rate and your click rate of the email campaigns that we send on behalf of the Member.
In future we may also ANONYMOUSLY use this information to facilitate research and analysis of our Services and ultimately improve it.
Information we collect from other sources
We may obtain your information from third parties including social media platform. If we do so, we will make sure that these third parties are legally permitted to disclose such information to us.
4-2 The use of information We collect
- To meet legal requirements
- To provide recommendations to the Member
We may use your information as the User of the Member in order to make suggestions to the Member to improve their marketing or help with their business growth. We may use our analytic engine to process your information and make automated intelligent recommendations to Members. If you prefer not to share this data, you can opt out of data analytics projects at any time by emailing us at firstname.lastname@example.org
- To provide analytics to the Member
We may use your personal information to provide or improve the Analytics section of the Services helping the Members make more accurate decisions and predictions.
5- Your Rights and Choices
5-1 Opt-Outs as the Member
You as the Member can always ask for the deletion or update of your personal information and we will consider your request in accordance with applicable laws. If you decide to opt-out from automatic data collection, you can follow the instruction provided in the section 3-1-C, in which case we may not be able to provide certain features or even the Service to you any longer. To delete your personally identifiable information, you can also contact our privacy department to make a request to delete all identifiable information about you. You can also reach out to us to delete information we have regarding one or all of your users.
5-2 Opt-Outs as the User
Cookies are files with small amount of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a web site and stored on your computer’s hard drive. Like many sites, we use “cookies” to collect information.
You can instruct your browser to block cookies or to indicate when a cookie is being sent (please refer to the section 3-1-C) However, if you do not accept cookies, you may not be able to use certain features of the Services.
The security of your Personal Information is important to us. We take a variety of appropriate and reasonable technical and organizational measures to protect your personal information from loss, misuse, unauthorized access, disclosure and destruction. We store personal information on secure servers that are managed by us and our service providers in the USA and the Netherlands.
We limit access to your personal data to our employees while we believe that they need to reasonably come into contact with that information to be able to provide and improve the Services. We also encrypt your sensitive information (such as your password) using industry-standard Transport Layer Security (TLS) encryption technology.
No method of transmission over the Internet, or method of electronic storage, is one hundred percent secure. While we strive to take reasonable measures to protect your Personal Information, we cannot guarantee its absolute security.
Questions & Concerns